Item are made to order and can be customized then fulfilled by various fulfillment partners. So if you have a special request, feel free to contact for customization request.
Make sure to check your email often if you place an order (especially with items that has personalization/customization) since there may be questions regarding your order. If there is no response within a few days, the order may be shipped as is or it may need to be cancelled if it can't be completed without some info. Adding WeddingCheer to your email filter to make sure it doesn't go into the spam box is recommended.
PROCESSING TIME:
Processing time can take anywhere from 3-5 business days (not counting weekends) due to the personalization aspect.
SHIPPING / DELIVERY TIME: ** business days (not include weekends)
Standard shipping - 4-10 business days (+ processing time)
International - Sorry, currently shipping is not available due to many new regulations and slow shipping time.
If your event is less than four weeks (within the US), it is recommend that you do not purchase since the order will not be able to be fulfilled/delivered in that timeframe - unless your time is flexible and you are ok getting it after the event). This also accounts for any issues that may arise and provides the padded time for resolution.
DOUBLE CHECK:
Once you receive the package, make sure to double check EVERYTHING. DO NOT CHECK IT JUST DAYS BEFORE YOUR EVENT. This gives you time for fixing mistakes. Check names, check cards, check spelling. If you ordered tags, count and check the tags once you receive it and don't start just using it the day before your wedding. This would ensure that you have what you need for your big day!
Thanks and hope you'll find something for your special day!